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AppRun provisions clusters, apps and supporting services directly on customer-owned infrastructure.
Terms

Terms of Service

Last updated on March 11, 2026. These terms apply to the use of AppRun as a platform for provisioning infrastructure and managing application deployments.

1. Acceptance

By using AppRun, you agree to these terms and the policies related to the service.

2. Scope of the service

AppRun provides a layer for infrastructure provisioning, deployment workflows and environment management. Customer infrastructure, provider costs and workload-level compliance remain the customer's responsibility.

3. Customer responsibilities

Customers must maintain secure credentials, follow the policies of connected providers and ensure that workloads deployed through AppRun comply with applicable laws and internal requirements.

4. Availability and support

We aim to maintain high platform availability, but incidents affecting third-party providers, customer infrastructure or external integrations may impact operational workflows.

5. Fees and billing

AppRun pricing, when applicable, is communicated separately by plan or commercial agreement. External provider fees, infrastructure costs and third-party charges are not included unless explicitly stated.

6. Suspension and termination

Access to the service may be suspended or terminated at the customer's request or due to violations of these terms, subject to any outstanding commercial obligations.

7. Contact

Legal questions may be directed to [email protected].